In this episode, Bill Shephard, creative problem solving expert and professional facilitator for the Creative Problem Solving Group, talks about the role of facilitation in moving groups and organizations towards novelty and change. Facilitation provides the process leadership needed for groups to overcome the natural forces that hamper organizations from moving towards innovation and change. == Subscribe to the Quadrant II newsletter at www.fulcrumconnection.com to get a free white paper on 5 ways to improve creativity for innovation and bi-monthly social secrets to help you succeed in work and life.